Effective Date: 10 October 2026
Introduction
Welcome to iWorkZoom.
This Privacy Policy explains how iWorkZoom (“iWorkZoom”, “we”, “us” or “our”) collects, receives, uses, processes, stores, shares, transfers and protects personal information when individuals access or use our website at https://iworkzoom.com, associated applications, digital platforms, integrations and related services (collectively, the “Platform” or “Services”).
iWorkZoom operates an international marketplace connecting businesses, professionals, workspace providers, corporate venue operators and business event service providers. Our Services include flexible workspace bookings, corporate venue reservations, business event solutions, professional services and global office memberships.
This Privacy Policy applies to visitors, registered users, customers, corporate representatives, professionals, event planners, hosts, suppliers, service providers and other individuals whose personal information we process in connection with our Services.
We are committed to handling personal information lawfully, fairly, transparently and securely, in accordance with applicable data protection legislation, including the European Union General Data Protection Regulation (“GDPR”), the United Kingdom General Data Protection Regulation (“UK GDPR”), where applicable, and other relevant privacy laws.
This Privacy Policy explains:
- What personal information we collect.
- How and when information is collected.
- The sources from which information is obtained.
- Why we collect and use personal information.
- The legal bases for processing.
- How Google Sign-In and other authentication services operate.
- How booking, event planning, supplier and payment information is processed.
- When personal information is disclosed to third parties.
- How information is protected, stored and retained.
- How international data transfers are managed.
- How users can access, correct, restrict or delete their personal information.
- How users can contact us regarding privacy concerns.
By accessing or using our Services, you acknowledge that this Privacy Policy has been made available to you. Where consent is required by applicable law, we request it separately.
For privacy-related questions, please contact info@iworkzoom.com.
1. Personal Information We Collect
iWorkZoom collects and processes personal information necessary to operate, administer, secure and improve the Platform and provide the Services requested by users.
The categories of information collected depend on the user’s relationship with iWorkZoom, the features used and the transactions performed.
1.1 Information Provided Directly by Users
When users register, create profiles, make reservations, request services, manage events, provide services or otherwise interact with the Platform, we may collect:
Identity and contact information
- First name and surname.
- Display name or account name.
- Email address.
- Telephone number.
- Postal or correspondence address.
- Country and region of residence.
- Professional title or role.
- Profile photograph, where provided.
- Other contact details voluntarily supplied.
Account and authentication information
- Username and account identifiers.
- Email address associated with an account.
- Authentication credentials or securely processed password information.
- Account preferences and settings.
- Login and account activity information.
- Authentication provider identifiers.
- Information necessary to maintain account security.
Company and professional information
- Company or trading name.
- Business address and contact information.
- Professional position and department.
- Company website.
- Business sector or industry.
- Company registration information.
- VAT identification numbers and other applicable tax identifiers.
- Billing and invoicing details.
- Information required to verify professional or supplier status.
Booking and reservation information
- Workspace, venue or service selected.
- Booking dates and times.
- Reservation duration.
- Number of participants or attendees.
- Booking location.
- Selected services, facilities and extras.
- Reservation preferences and special requirements.
- Booking confirmations, changes and cancellations.
- Communications relating to reservations.
- Transaction and booking reference numbers.
Event planning information
- Event names and descriptions.
- Event dates, times and locations.
- Event type and requirements.
- Estimated or confirmed participant numbers.
- Event budgets and financial estimates.
- Requests for proposals.
- Supplier quotations and proposals.
- Selected services and suppliers.
- Event schedules and logistical requirements.
- Information about event participants, where supplied and necessary for the requested Services.
- Communications between event planners, customers and suppliers.
Supplier and host information
- Supplier identity and contact details.
- Company registration and tax information.
- Workspace, venue and service descriptions.
- Property or service location information.
- Availability calendars.
- Pricing, rates and service conditions.
- Photographs, videos, virtual tours and other listing materials.
- Payment and payout account information.
- Booking fulfilment and operational information.
- Supplier verification documentation, where required.
- Communications, reviews and service performance information.
Membership and subscription information
- Membership plan selected.
- Subscription start and renewal dates.
- Membership entitlements and usage records.
- Bookings made using membership benefits.
- Subscription status.
- Billing and payment history.
- Changes, cancellations and renewals.
Payment and financial information
- Billing name and address.
- Transaction amounts and currencies.
- Payment status.
- Payment method type.
- Payment processor references.
- Refund and cancellation information.
- Supplier payout records.
- Invoices, credit notes and accounting records.
- Tax-related information required by applicable legislation.
Payment card information may be collected and processed directly by authorised payment service providers. iWorkZoom does not need to receive or store complete payment card numbers or card security codes to administer transactions.
Communications and user-generated content
- Messages sent through the Platform.
- Customer support enquiries.
- Supplier and customer communications.
- Reviews and ratings.
- Feedback and complaints.
- Uploaded documents and media.
- Other information voluntarily submitted through forms or Platform features.
Users should avoid submitting unnecessary sensitive personal information.
1.2 Information Collected Automatically
When individuals visit or interact with the Platform, certain technical and usage information may be collected automatically.
This may include:
- Internet Protocol (IP) address.
- Browser type and version.
- Operating system.
- Device type and characteristics.
- Language and regional settings.
- Pages visited.
- Navigation paths.
- Referring websites.
- Date and time of access.
- Session duration.
- Search queries and filter selections.
- Interactions with Platform functionality.
- Cookie identifiers and session identifiers.
- Error reports and diagnostic information.
- Security events and authentication logs.
- Performance and website usage information.
This information is used to operate and maintain the Platform, support navigation, prevent abuse, diagnose technical problems, improve performance and understand how the Services are used.
Analytics and non-essential tracking technologies are subject to applicable consent requirements.
1.3 Location Information
iWorkZoom provides location-based search and discovery functionality to help users identify relevant workspaces, venues and business services.
Location information may include:
- Countries, regions and cities entered into search fields.
- Locations selected when creating or managing listings.
- Approximate geographical information derived from an IP address.
- Precise device location, where the user has granted the necessary permission.
Location information may be used to:
- Display workspaces, venues and services in relevant geographical areas.
- Improve search results.
- Support maps and location-based discovery.
- Identify relevant suppliers and listings.
- Facilitate booking and service fulfilment.
Precise device location is accessed only where the relevant permission has been granted and applicable law permits such processing.
Users may manage device location permissions through their browser or device settings.
1.4 Information Obtained From Third Parties
We may receive personal information from third parties where necessary to provide or support our Services.
These sources may include:
- Authentication providers, including Google, Facebook and LinkedIn.
- Payment processors and financial service providers.
- Workspace management and booking integration providers.
- Marketplace suppliers and service providers.
- Corporate customers and authorised representatives.
- Other users involved in bookings or event planning.
- Fraud prevention and security providers.
- Other business partners where a lawful basis exists.
Information received from third parties is processed in accordance with this Privacy Policy and applicable legal requirements.
1.5 Data Collection and Usage by Platform Activity
The following describes how personal information may be collected and used across iWorkZoom’s principal activities.
Website browsing and searching
We may collect technical information, search terms, selected locations, categories, dates and filters to display relevant listings, maintain website functionality, improve search relevance, identify technical issues and protect the Platform.
Account registration and authentication
We collect identity, contact and authentication information to create accounts, verify users, enable secure sign-in, administer account settings and prevent unauthorised access.
Workspace and venue bookings
We collect reservation details, customer contact information, booking preferences and transaction information to confirm reservations, communicate with the relevant supplier, administer payments and manage booking changes or cancellations.
Event planning and requests for proposals
We process event descriptions, requirements, dates, budgets, supplier quotations and relevant contact information to facilitate event planning, identify potential suppliers, obtain quotations and administer accepted proposals.
Supplier registration and listing management
We process business identity information, contact details, tax information, listing content, availability, pricing and verification information to register suppliers, display listings, manage reservations, calculate marketplace charges and support legal and contractual compliance.
Payments, refunds and supplier payouts
We process transaction records, billing details, payment references and relevant financial information to facilitate payments, refunds, invoices, supplier payouts, reconciliation, fraud prevention and accounting obligations.
Global office memberships
We process subscription information, plan selections, membership entitlements, usage records and billing information to administer memberships, apply benefits, track usage and manage renewals.
Customer support and communications
We process correspondence, account details and transaction information to respond to enquiries, investigate complaints, resolve disputes and provide operational assistance.
Reviews and feedback
We process submitted reviews, ratings and associated account or booking information to display feedback, support marketplace trust and investigate misuse.
Security and technical operations
We process technical logs, IP addresses, authentication events and diagnostic information to maintain Platform security, detect suspicious activity, prevent fraud and troubleshoot technical problems.
We seek to limit the collection and use of personal information to what is necessary and proportionate for the relevant purposes.
1.6 Mandatory and Optional Information
Certain information is required to provide specific Services.
For example:
- An email address and authentication information may be required to create an account.
- Booking details and relevant contact information may be required to complete a reservation.
- Billing and transaction information may be required to process a payment.
- Business and tax information may be required to register or pay a supplier.
- Event requirements may be necessary to submit a request for proposal.
Other information, such as optional profile photographs, additional preferences or supplementary listing descriptions, may be provided voluntarily.
Where required information is not supplied, the relevant Service may be unavailable or limited.
1.7 Data Minimisation and Accuracy
iWorkZoom seeks to collect personal information that is relevant, adequate and limited to the purposes for which it is processed.
Users are encouraged to provide accurate information and update it when necessary.
We may take reasonable steps to correct inaccurate information, remove unnecessary records and limit access to personal information according to operational requirements.
2. Account Registration and Social Authentication
iWorkZoom provides account registration and authentication functionality designed to facilitate secure and convenient access to the Platform.
Users may register or sign in using available email-based methods or supported third-party authentication services.
2.1 Google, Facebook and LinkedIn Sign-In
Where enabled, iWorkZoom may provide the following authentication options:
- Continue with Google.
- Continue with Facebook.
- Continue with LinkedIn.
When users select a third-party authentication option, the chosen provider authenticates the user and may share certain account information with iWorkZoom, subject to the permissions authorised.
Depending on the provider and permissions granted, this information may include:
- Full name or display name.
- Email address.
- Profile photograph.
- Unique authentication provider account identifier.
The information received is limited to the information made available through the authorised authentication process.
2.2 Purposes of Social Authentication
Information obtained through third-party authentication is used to:
- Verify user identity.
- Create or identify an iWorkZoom account.
- Facilitate secure account access.
- Associate an external authentication identity with an iWorkZoom account.
- Maintain basic account information.
- Support authentication-related enquiries.
- Prevent fraudulent registrations and unauthorised access.
- Maintain Platform security.
Social authentication does not automatically grant supplier privileges, business verification status or access to restricted marketplace functionality.
Additional information or verification may be required depending on the Services requested.
2.3 Google Sign-In, Google User Data and Google API Services
Google Account Authentication
iWorkZoom allows users to register and sign in using their Google accounts through Google’s authentication services.
Google Sign-In is optional. Users may select another available authentication method.
When a user selects Continue with Google, Google authenticates the user and may provide iWorkZoom with basic account information authorised through the authentication process.
Categories of Google User Data Accessed
For standard Google Sign-In, the information received may include:
- Full name and display name.
- Email address.
- Google account profile photograph.
- Unique Google account identifier.
The information available depends on the permissions requested by iWorkZoom and authorised through Google’s authentication process.
iWorkZoom does not use Google Sign-In to access the contents of users’ Gmail messages, Google Drive files, Google Calendar events or Google Contacts.
iWorkZoom does not connect Google Calendar for booking or availability synchronisation.
iWorkZoom does not receive or store users’ Google account passwords.
How Google User Data Is Collected
Google user data is received through the Google authentication process when a user chooses to register or sign in with Google.
The authentication process allows iWorkZoom to identify the authorised Google account and establish or maintain the corresponding iWorkZoom account.
Google account information is not collected through Google Sign-In unless the user initiates the authentication process and the relevant information is made available under the authorised permissions.
How iWorkZoom Uses Google User Data
Information received through Google Sign-In is used to:
- Authenticate the user.
- Verify the identity associated with the Google account.
- Create an iWorkZoom account.
- Identify an existing iWorkZoom account.
- Associate a Google authentication identity with an iWorkZoom account, where supported.
- Maintain basic account information.
- Facilitate secure sign-in.
- Prevent unauthorised account access.
- Investigate authentication-related security issues.
- Provide authentication-related customer support.
Google user data is used for the authentication and account administration purposes disclosed in this Privacy Policy.
Google User Data and Marketplace Transactions
Using Google Sign-In does not automatically authorise the disclosure of a user’s Google account information to marketplace suppliers.
Where a user subsequently makes a booking, submits a service request or participates in another marketplace transaction, relevant account and transaction information may be processed and disclosed as described in Sections 8 and 9.
Such disclosures are based on the information necessary to provide the requested marketplace Service, rather than on any additional access to the user’s Google account.
Sharing and Disclosure of Google User Data
iWorkZoom does not sell Google user data.
Information obtained through Google Sign-In is not used for targeted advertising.
Where necessary to operate and secure authentication functionality, relevant information may be processed by authorised technology providers supporting hosting, infrastructure, authentication, technical maintenance and security.
Such processing is subject to applicable contractual, confidentiality and data protection safeguards.
Google user data is not disclosed to unrelated third parties for independent advertising or marketing purposes.
Storage of Google User Data
Basic information obtained through Google Sign-In may be associated with the user’s iWorkZoom account.
Such information may be stored and processed for account identification, administration, authentication and security purposes.
The information stored depends on the technical implementation of the authentication service and the information necessary to maintain the user’s account.
Security of Google User Data
iWorkZoom applies appropriate technical and organisational safeguards designed to protect personal information obtained through Google authentication.
These safeguards may include:
- Secure communications.
- Authentication and access controls.
- Restrictions on access to account information.
- Security monitoring.
- Technical maintenance and vulnerability management.
- Appropriate protections for systems and service providers processing personal information.
Access to Google user data is limited to authorised persons and systems that require the information for legitimate operational purposes.
Retention of Google User Data
Basic Google account information used for authentication may be retained while the corresponding iWorkZoom account remains active.
Where an account is closed or a valid deletion request is received, information that is no longer necessary will be deleted or anonymised, subject to applicable legal retention requirements.
Information required for security investigations, legal compliance or dispute resolution may be retained where permitted by law.
Revoking Google Account Access
Users may manage or revoke iWorkZoom’s access to their Google account through Google’s account connection settings:
Revoking Google permissions prevents further access under the revoked authorisation but does not automatically delete the user’s iWorkZoom account or information already lawfully processed.
Users who wish to delete their iWorkZoom account or associated Google authentication information may submit a deletion request.
Requesting Deletion of Google User Data
Users may request deletion of their iWorkZoom account and associated personal information by contacting:
Email: info@iworkzoom.com
We may request reasonable information to verify the identity of the person submitting the request.
Following verification, we will process the request in accordance with applicable data protection legislation.
Information that must be retained for legal, accounting, security or other lawful purposes may be retained only to the extent permitted by law.
Google API Services User Data Policy
iWorkZoom’s access to and use of information received from Google APIs is subject to the Google API Services User Data Policy, including applicable Limited Use requirements.
iWorkZoom limits its use of Google user data to the purposes disclosed in this Privacy Policy and authorised through the relevant authentication process.
Google user data is not sold, used for targeted advertising or transferred for unrelated commercial purposes.
Any use, storage, sharing or disclosure of Google user data is subject to applicable Google policies and data protection requirements.
Google’s Independent Privacy Practices
Google independently processes information in connection with its authentication services.
Google’s Privacy Policy is available at:
2.4 Facebook and LinkedIn Authentication
Where Facebook or LinkedIn authentication is available, iWorkZoom may receive basic account information authorised by the user to facilitate registration, authentication and account management.
The relevant authentication providers independently process information in accordance with their privacy policies:
Facebook: https://www.facebook.com/privacy/policy/
LinkedIn: https://www.linkedin.com/legal/privacy-policy
iWorkZoom does not receive or store the password used to access a user’s Google, Facebook or LinkedIn account.
2.5 Managing Authentication Permissions
Users may manage or revoke third-party authentication permissions through the relevant provider’s account settings.
Revoking a third-party connection does not automatically delete an iWorkZoom account.
Users may request account deletion by contacting info@iworkzoom.com.
3. Media and User-Generated Content
Users may upload photographs, videos, documents, descriptions, virtual tours, reviews and other materials in connection with their profiles, listings, bookings, events or communications.
Uploaded materials may contain personal information or metadata, including geographic coordinates embedded in photographs.
Users should avoid including unnecessary personal information or sensitive metadata in publicly accessible content.
Information published in public listings, profiles or reviews may be accessible to other Platform users and visitors.
Users are responsible for ensuring that they have appropriate rights and permissions to submit personal information concerning other individuals.
iWorkZoom may process uploaded content to display listings, facilitate bookings, administer Services, investigate complaints, prevent misuse and maintain Platform functionality.
4. Cookies and Similar Technologies
iWorkZoom uses cookies and similar technologies to operate, secure, analyse and improve the Platform.
Cookies are small files or identifiers that may be stored on a user’s device when visiting a website.
4.1 Essential Cookies
Essential cookies support core functionality, including:
- Authentication and account sessions.
- Secure navigation.
- Maintaining login status.
- Security and fraud prevention.
- Essential booking and checkout functions.
- Remembering necessary session information.
Certain Platform features may not function correctly if essential cookies are disabled.
4.2 Functional and Preference Cookies
Functional cookies may remember:
- Language preferences.
- Selected settings.
- Search preferences.
- Other user interface choices.
These technologies may help provide a more consistent experience across visits.
4.3 Analytics and Performance Technologies
Where implemented, analytics technologies may collect information about:
- Website traffic.
- Page visits.
- Navigation behaviour.
- Device and browser characteristics.
- Interactions with Platform functionality.
- Technical performance and errors.
This information may be used to understand website usage, identify technical problems and improve Platform performance.
iWorkZoom may use third-party analytics services, including Google Analytics, where implemented.
4.4 Advertising and Measurement Technologies
Where implemented, advertising or measurement technologies may be used to evaluate marketing effectiveness or support permitted promotional activities.
Non-essential cookies and tracking technologies are subject to applicable consent requirements.
Users may manage their preferences through available cookie controls and browser settings.
4.5 Third-Party Cookies
Third-party services integrated into the Platform may use their own cookies or similar technologies.
These may include authentication providers, analytics providers, embedded content services and other technology providers.
Information about Google’s use of information from websites and applications using its services is available at:
Further information about cookies used on the Platform is available in our Cookie Policy.
4.6 Do Not Track
Some browsers transmit Do Not Track signals.
As these signals are not interpreted consistently across websites, iWorkZoom does not currently respond to them as a separate technical preference.
This does not affect consent choices or privacy rights required by applicable law.
5. Embedded Content, Maps and Third-Party Services
The Platform may include:
- Maps and location services.
- Embedded videos.
- External websites.
- Social media features.
- Third-party authentication services.
- Booking and workspace management integrations.
- Other external technology services.
When users interact with third-party content or services, the relevant provider may process technical or personal information in accordance with its own privacy practices.
Where a third-party service processes information on behalf of iWorkZoom, appropriate data protection arrangements are applied where required.
Users are encouraged to review the privacy notices of independent third-party services.
6. Password Management and Account Security
Where password-based authentication is available, users are responsible for maintaining the confidentiality of their login credentials.
iWorkZoom may process account identifiers, email addresses, IP addresses, security logs and authentication information to protect accounts and administer login functionality.
When a password reset is requested, we may process information necessary to verify the request and provide a secure reset mechanism.
Password reset communications may contain secure, time-limited links or authentication tokens.
Where users authenticate through Google, Facebook or LinkedIn, the relevant provider is responsible for authenticating credentials associated with its own service.
Users who suspect unauthorised account access should contact info@iworkzoom.com.
7. Protection of Minors
iWorkZoom’s Services are intended for individuals aged 18 years or older.
We do not knowingly permit individuals under 18 to register for the Platform or knowingly collect their personal information.
If we become aware that personal information has been collected from a minor contrary to this policy, we will take appropriate steps to delete that information, subject to applicable legal requirements.
Concerns may be reported to info@iworkzoom.com.
8. Purposes and Legal Bases for Processing
iWorkZoom processes personal information where an appropriate legal basis exists under applicable data protection legislation.
The relevant legal basis depends on the information collected and the purpose of processing.
8.1 Performance of a Contract
We process personal information where necessary to perform a contract or take steps requested before entering into a contract.
This may include:
- Registering and maintaining accounts.
- Authenticating users.
- Managing workspace and venue reservations.
- Processing bookings and subscriptions.
- Facilitating event planning and supplier quotations.
- Supporting customer and supplier communications.
- Administering payments and refunds.
- Managing membership entitlements.
- Providing customer support.
- Administering contractual relationships.
8.2 Legitimate Interests
Where permitted by law, we may process personal information for legitimate business interests, including:
- Maintaining Platform security.
- Preventing fraud.
- Investigating suspicious activity.
- Diagnosing technical problems.
- Improving Platform functionality.
- Managing operational risks.
- Protecting legal rights.
- Providing necessary business support.
- Developing and improving Services.
Where required, we assess these interests against the rights and freedoms of affected individuals.
8.3 Compliance With Legal Obligations
We may process personal information to comply with:
- Tax and accounting obligations.
- Invoicing requirements.
- Applicable financial regulations.
- Consumer protection legislation.
- Data protection obligations.
- Valid legal requests.
- Other statutory and regulatory requirements.
8.4 Consent
Where required, we obtain consent for activities such as:
- Non-essential cookies and tracking.
- Certain marketing communications.
- Precise device location access.
- Other processing activities requiring consent.
Consent may be withdrawn at any time without affecting the lawfulness of processing carried out before withdrawal.
8.5 Marketing and Service Communications
We may send operational communications concerning:
- Account activity.
- Reservations and cancellations.
- Payments and refunds.
- Subscription changes.
- Security matters.
- Important service updates.
We may also send marketing communications where legally permitted.
Users may unsubscribe from marketing communications using the instructions provided in those messages or other available preference controls.
Unsubscribing from marketing does not prevent necessary transactional or account-related communications.
8.6 Automated Processing
iWorkZoom may use automated technical processes to support search results, listing matching, availability checks, pricing calculations, fraud prevention and other Platform functionality.
Such processes may use information supplied by users or generated through Platform interactions.
Where automated decision-making produces legal or similarly significant effects on individuals, applicable legal requirements and safeguards will be observed.
9. Disclosure and Sharing of Personal Information
iWorkZoom may disclose personal information where necessary to operate the Platform, fulfil requested Services, comply with legal obligations or protect legitimate interests.
We seek to limit disclosures to information relevant to the specific purpose.
9.1 Customers, Hosts and Suppliers
Where necessary to fulfil a booking, reservation or service request, relevant personal information may be shared between the customer and the supplier responsible for providing the Service.
Information may include:
- Customer name.
- Relevant contact details.
- Booking dates and times.
- Reservation reference.
- Number of participants.
- Service requirements.
- Other information reasonably necessary to fulfil the booking.
The information disclosed depends on the type of Service and the operational requirements of the transaction.
Suppliers receiving personal information are responsible for handling it in accordance with applicable legal obligations.
9.2 Event Planning and Requests for Proposals
Where users submit event requests or requests for proposals, relevant information may be shared with potential or selected suppliers to facilitate quotations and service delivery.
This may include:
- Event type and description.
- Event dates and location.
- Estimated participant numbers.
- Budget information.
- Service requirements.
- Relevant contact and coordination information.
Information concerning event participants should be limited to what is necessary for the requested Services.
9.3 Payment Service Providers
We may disclose relevant payment and transaction information to authorised payment processors and financial service providers.
These providers may process information to:
- Authorise payments.
- Prevent fraud.
- Administer refunds.
- Process supplier payouts.
- Verify payment accounts.
- Meet applicable financial and regulatory obligations.
iWorkZoom uses Stripe-related payment functionality where applicable.
Payment service providers may independently process certain information in accordance with their privacy notices and legal obligations.
Stripe’s Privacy Policy is available at:
9.4 Technology and Operational Service Providers
We may engage third-party providers for:
- Website hosting.
- Cloud infrastructure.
- Data storage.
- Authentication.
- Payment processing.
- Email delivery.
- Security services.
- Technical maintenance.
- Analytics.
- Customer support.
- Other operational functions.
These providers may process personal information only to the extent necessary for their services and according to their applicable contractual and legal responsibilities.
Where required, appropriate data processing agreements and safeguards are implemented.
9.5 Authentication Providers
Google, Facebook and LinkedIn may process information when users select their authentication services.
The information received by iWorkZoom is used as described in Section 2.
9.6 Booking and Workspace Management Integrations
Where enabled and authorised, iWorkZoom may exchange relevant booking, listing, availability and operational information with third-party workspace or booking management systems.
Depending on the integration and its functionality, information may include:
- Workspace or resource identifiers.
- Listing information.
- Availability information.
- Booking dates and times.
- Reservation references.
- Relevant customer or operational details necessary to administer the booking.
The information exchanged depends on the integration implemented and the requirements of the relevant booking service.
Such integrations are separate from Google Sign-In and do not imply access to Google Calendar.
9.7 Legal and Regulatory Disclosures
We may disclose personal information where required by law, court order, regulatory authority or other valid legal process.
We may also disclose information where necessary and legally permitted to prevent fraud, investigate misuse, protect users, maintain Platform security or defend legal rights.
9.8 Business Transfers
In connection with a merger, acquisition, restructuring, sale of assets or similar corporate transaction, personal information may be disclosed or transferred subject to applicable legal safeguards.
Where required, affected individuals will be informed of material changes to the processing of their information.
9.9 Publicly Available Information
Information voluntarily published in public profiles, marketplace listings, reviews or other publicly accessible areas may be visible to other users and visitors.
Users should exercise discretion when publishing personal information.
Content removed from the Platform may remain temporarily accessible through external caches, archives or copies previously made by third parties.
9.10 Sale and Advertising Use of Personal Information
iWorkZoom does not sell personal information for monetary consideration.
Information obtained through Google Sign-In is not used for targeted advertising.
Certain advertising or analytics technologies, where implemented, may be subject to specific legal definitions of personal information sharing or sale under applicable privacy laws.
Where relevant, we provide the notices and choices required by those laws.
10. Social Media Features and Widgets
The Platform may include social media links, widgets and interactive features associated with third-party services.
These features may collect technical information, including IP addresses and information about the page being visited, and may use cookies or similar technologies.
Interactions with these features are governed by the relevant provider’s privacy policy.
Social media widgets are separate from the account authentication services described in Section 2.
11. Access, Correction and Deletion of Personal Information
Individuals may request access to, correction of or deletion of personal information held by iWorkZoom, subject to applicable legal requirements.
Where available, users may update certain information directly through their account settings.
Privacy requests may be submitted to info@iworkzoom.com.
11.1 Access to Personal Information
Individuals may request confirmation of whether their personal information is being processed and, where applicable, obtain access to that information.
11.2 Correction of Personal Information
Users may request correction of inaccurate or incomplete personal information.
11.3 Account Deletion
Users may request closure of their iWorkZoom account and deletion of associated personal information.
We may request reasonable information to verify the identity of the person submitting the request.
Following a valid request, personal information that is no longer necessary will be deleted or anonymised, unless continued retention is required or permitted by law.
11.4 Accounts Created Through Google, Facebook or LinkedIn
Users who registered through third-party authentication may request deletion of their iWorkZoom account in the same manner as other users.
Revoking authentication permissions does not automatically delete an iWorkZoom account.
Users may request deletion of information associated with their account by contacting info@iworkzoom.com.
11.5 Information Retained Following Account Closure
Certain information may need to be retained after account closure for purposes including:
- Tax and accounting obligations.
- Financial transaction records.
- Contractual compliance.
- Fraud prevention.
- Dispute resolution.
- Legal claims.
- Other applicable statutory requirements.
Information retained for these purposes will be processed only to the extent permitted by applicable law.
11.6 Response to Privacy Requests
We respond to requests concerning personal data rights within the time limits prescribed by applicable law.
Under the GDPR, requests are generally addressed within one month, subject to legally permitted extensions.
12. Information Security
iWorkZoom implements appropriate technical and organisational measures designed to protect personal information against unauthorised access, unlawful processing, accidental loss, alteration or disclosure.
These measures may include:
- Secure communications and encryption.
- Authentication safeguards.
- Access controls and permission restrictions.
- Security monitoring.
- Technical maintenance.
- Vulnerability management.
- Restrictions on access to personal information.
- Appropriate contractual protections with service providers.
- Procedures for identifying and responding to security incidents.
Access to personal information is limited according to legitimate operational requirements.
Despite these precautions, no electronic system or method of internet transmission can be guaranteed to be completely secure.
Users who suspect unauthorised access to their accounts should contact info@iworkzoom.com.
13. Privacy Rights of California Residents
California residents may have additional privacy rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, where applicable.
These rights may include:
- The right to know what personal information has been collected.
- The right to access personal information.
- The right to request deletion.
- The right to correct inaccurate personal information.
- The right to obtain information about certain disclosures.
- The right to opt out of the sale or sharing of personal information, where applicable.
- The right to limit certain uses of sensitive personal information, where applicable.
- The right not to be unlawfully discriminated against for exercising privacy rights.
iWorkZoom does not sell personal information for monetary consideration.
Certain advertising or analytics activities may nevertheless be subject to California rules concerning the sale or sharing of personal information, depending on the technologies used.
California residents may submit requests using the following contact details:
Email: info@iworkzoom.com
We may request information reasonably necessary to verify the identity or authority of the person submitting a request.
14. European Union and United Kingdom Privacy Rights
Individuals located in the European Union or United Kingdom may benefit from additional protections under the GDPR, UK GDPR and other applicable legislation.
14.1 Data Controller and Data Processor
iWorkZoom acts as a data controller where it determines the purposes and means of processing personal information.
In certain business service arrangements, iWorkZoom may act as a data processor on behalf of another organisation that determines the purposes and means of processing.
The allocation of responsibilities depends on the relevant processing activity and contractual arrangements.
14.2 Individual Rights
Subject to applicable legal conditions, individuals may have the right to:
- Access: Obtain confirmation of whether their personal information is processed and request access to that information.
- Rectification: Request correction of inaccurate or incomplete personal information.
- Erasure: Request deletion of personal information where the legal conditions are met.
- Restriction: Request restriction of certain processing activities.
- Data portability: Receive personal information in a structured, commonly used and machine-readable format where applicable.
- Objection: Object to certain processing activities, including processing based on legitimate interests.
- Withdrawal of consent: Withdraw consent where processing is based on consent.
- Objection to direct marketing: Object at any time to processing of personal information for direct marketing purposes.
Requests may be submitted to info@iworkzoom.com.
14.3 International Transfers
As iWorkZoom operates an international marketplace and may use service providers located outside the European Economic Area or United Kingdom, personal information may be transferred internationally.
Where required, we rely on lawful transfer mechanisms, including adequacy decisions, Standard Contractual Clauses or other appropriate safeguards recognised under applicable data protection legislation.
14.4 Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, including contractual, operational, security and legal requirements.
Retention periods depend on the nature of the information and applicable legal obligations.
Account and profile information
May be retained while the account remains active and for any additional period justified by applicable law or legitimate operational requirements.
Authentication information
May be retained as necessary to maintain account access and security, subject to deletion requests and applicable legal obligations.
Booking and transaction records
May be retained for contractual, financial, accounting, tax and dispute-resolution purposes.
Supplier information
May be retained while the supplier relationship remains active and for any additional period required for accounting, tax, contractual or legal purposes.
Event planning and quotation information
May be retained as necessary to administer event requests, supplier quotations, accepted services and related contractual obligations.
Payment and invoicing records
May be retained for the periods required by applicable financial, accounting and tax legislation.
Technical and security information
May be retained for periods appropriate to system security, fraud prevention, troubleshooting and operational requirements.
Customer support communications
May be retained for as long as necessary to resolve enquiries, maintain relevant service records or address legal claims.
Where information is no longer required, it will be deleted or anonymised unless continued retention is legally justified.
14.5 Complaints and Supervisory Authorities
Individuals may contact info@iworkzoom.com with questions or complaints concerning the processing of their personal information.
They may also lodge a complaint with the competent data protection supervisory authority.
In Spain, the relevant supervisory authority is the Agencia Española de Protección de Datos (AEPD).
Website: https://www.aepd.es
15. Contact Information
For questions concerning this Privacy Policy, personal information, Google Sign-In, authentication, account deletion or the exercise of data protection rights, please contact:
iWorkZoom
Legal entity: [Lux10 Property Management SL]
Registered business address: [Can Ribera 9 07012 Palma de Mallorca]
Country: Spain
Email: info@iworkzoom.com
Website: https://iworkzoom.com
Privacy Policy: https://iworkzoom.com/privacy-policy/
We will respond to privacy-related enquiries in accordance with applicable legal requirements.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our Services, business operations, technology providers, data processing practices or applicable legislation.
The current version will be published on the Platform with its effective date.
Where required by law, we will provide additional notice of material changes.
Users are encouraged to review this Privacy Policy periodically to remain informed about how their personal information is processed.
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